Gurugram, India
110-111, 1st Floor, Vipul Agora, Mehrauli-Gurgaon Rd
N/A
+91 1140844599
Delivery
Wheelchair-accessible car parkWheelchair-accessible liftWheelchair-accessible toilet
I had an excellent and smooth experience purchasing precious gems from GemPundit. My Gem Consultant was Mr.Ravi, and he was very responsive to all my questions. At first, I was quite skeptical in purchasing precious gems online. But for those who are considering GemPundit, don't think any further. They are very reliable and trustworthy. I liked that Mr.Ravi hand-picked a few choice of stones, ranging in terms of carat, price, origin and quality. He patiently answered to all my doubts too and guided me throughout. Even though I'm in Canada now, I had no issues with response time for all my messages... I always got instant replies. The entire transaction took only about a month. Their system is very easy for tracking the current status of order. They gave an AutoCAD design before they proceeded with the making. Shipment was quite fast too. I received my parcel in Canada within 3 days from India. Excellent quality stones and rings. I'm very happy with my purchases and the overall experience. I will surely recommend GemPundit to my family and friends.
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I ordered a bracelet and a custom made ring. I must say that I am more than happy with the quality of the stone and the finished products. The silver is thick enough, so the jewelry is not fragile! I recommend their service and support throughout the whole process.
The customer service I received from GemPundit was top-notch! When there was an issue with my order due to import restrictions, they were very quick to respond and correct it. They were also able to upgrade my shipping to ensure it arrived in time for the holidays! Extremely impressed with their communication throughout the process, even sending a professional quality video of my chosen stone in its setting before shipping it. Packaging was so exceptional it would have been nearly impossible for it to arrive damaged! Highly professional service all-around, and a superb quality stone with excellent silversmithing! I will definitely buy from GemPundit again!
Thank you for your brilliant service. I appreciate it very much.
Good service and very patience to understand customer requirement and timely delivery. Very much impressed with the support.
Deli
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