Kochi, India
1st Floor, South Square, Near Panampilly Nagar
N/A
+914842322211
Called them on 25th March 2021, for buying a new OTG of 67 L, and the lady assured that sales person from service center will call and will do a site visit on next day. Nothing happened till 12th April and I called back. The lady is so rude that she is not even ready to ingive the details,, instead asked to check it online. I had asked her twice, whether she has time to explain. I had questions on why the price is lesser for 80L when compared to 67 L
like
Below south over bridge . Best deals all the time .
The worst after sales brand ever. We requested for our maintenance of the Faber chimney, the guy came in did half the cleaning, left because he didn't have a product, came back and completed whatever job he "thought" he did. He ended up dirtying the whole kitchen area, spreading the dust and dirt every where included on the stove (greaseand oil residue was still there). He also didn't even know how to replace the stove parts after cleaning. The worst place to get this home appliance. Please go to any other store except Faber (franke.com, over a 100 years in the market, and still you do not know how to treat your customers).
Visited Faber Galleria to select a built-in oven. I had looked at other brands and models, but could finalize one at Faber considering features, build quality and price. The showroom has hobs, chimneys, ovens, modular kitchen accessories, kitchen sinks, faucets. etc. There is scope to increase the number and variety of models on display. However, the space available seems to be a limitation. The staff are friendly and helpful. The manager has good knowledge about products and their features. Overall, I am satisfied with my purchase experience.
Nice place. Helpful staff. Good service
Nice place. Lots of Faber hood, hob, Franke sinks and sleek kitchen accessories in display. Good offets also. Liked the place.
Dont buy faber products.My cook top had issues from day one. Even there service is very poor.
Customer service lady has good knowledge....have to use product and see how long it lasts..
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