sri mathi stores

manickaraj masilamani

This evening I purchased a mattress from this shop. A nice big shop, but the they close a deal made me feel very bad. Once the main product was sold, they are reluctant to fulfill the commitments they made during the sale process. In my case i purchased a century mattress for which they were providing some local pillow and claimed that they do not have a single pillow in stock. Might seem like a trivial thing but a very big let down when it comes to the satisfied and happy feel you should get after we complete a purchase. Please change this kind of attitude towards customers for very cheap gains you may get, in behaving like this you are losing credibility, please take care. There is no point in having a 'BIG' shop with people having very small minds.

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