Erode, India
No.37, Sathy Rd
N/A
Very POOR Customer support, Bike service part simply waste. I am recommend go to near mechanic shop they will do best job. DON'T GO TO LOTUS AGENCY FOR ANY BIKE SERVICE/REPAIR. I got good lesson 2nd time, don't waste your time and money.
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Gud vehicles Love to ride NTORQ
Recently I bought TVS Jupiter ZX in Lotus TVS erode. When I entered into the showroom, the sales person took us to show the bike models, explained the features, differences, price and all. I appreciated their communication with the customer. So far I felt good. Here comes the tragedy part. After I choose the vehicle, I have paid the amount. Full amount in cash. Though I planned to make payments via card, they forced me to pay via cash only. I paid. They took one hour to generate the bill. From service side, they did not start preparing the vehicle also. I was checking in bill desk and in vehicle ready side. No progress. Finally one sales person came and said, prepare this vehicle. Then they started the work.. worst experience. Atlast bill also generated. In Insurance, they made a clever move. They told the insurance is for five years. And complete coverage only for first year. For upcoming years, third party only.we have to pay for own coverage.. Better prefer outside insurance, or check with them before the payment. For registration, extra 300 rupees paid Received RC book. First service done. Satisfied with the service.. My suggestion to the manager, pls take extra care on vehicle delivery. As well as inform well ahead about insurance details.. Thanks
The only TVS showroom in Erode. I have bought TVS Ntorq here this day.. The customer service is good so far and hope the vehicle services too in future. .
Worst service and attitude from staffs. Customer care is very bad and they make us wait for hours without giving a proper answer.
Very poor customer service especially on bike service. Last week i had a drastic experience with those guys.They not at all having any idea of handling the customers and don't having any ethical values. I suggest the management to change the complete set and recruit the people having the heart and skill of handling the customers.
Worst TVS agency. Please don't let your vehicles for service here. Their service is very poor and their way of customer care is beyond explanation. Worst attitude from the staffs and they make us wait for hours.
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